⚡ Automation
Auto-Replies (Keyword Triggers)
Create keyword rules that send an instant reply when a contact's message matches.
Setting Up Auto-Replies
Go to Flows > Auto-Replies.
Create rules that trigger an instant reply when a contact's message matches a keyword.
Each rule has: one or more keywords, reply text, optional media, and an Active/Inactive status.
Actions available: Create, Edit, Enable/Disable, Delete.
💡Use Auto-Replies for common FAQs — for example, keywords like 'price', 'hours', or 'location'.
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