📢 Campaigns
Creating a Campaign
Step-by-step guide to setting up and launching a campaign.
Steps
- Go to Campaigns > New Campaign.
- Enter a Campaign name.
- Choose campaign type: Template-based or Text-based.
- If Template-based: select an approved template, then map template variables to contact fields.
- If Text-based: write your custom message text and optionally add media.
- Select recipients — choose from: Segment, Contact Groups (multi-select), or Contact Labels (multi-select).
- Set schedule: Send Immediately or pick a date and time.
- Optionally set a Message Interval to rate-limit delivery (e.g. 1 message per second).
- Review and launch.
💡Use Segments for the most precise audience targeting — you can build complex filter rules per segment.
⚠️Only contacts with WhatsApp Opt-out set to false will receive messages.
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