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📢 Campaigns

Creating a Campaign

Step-by-step guide to setting up and launching a campaign.

Steps

  1. Go to Campaigns > New Campaign.
  2. Enter a Campaign name.
  3. Choose campaign type: Template-based or Text-based.
  4. If Template-based: select an approved template, then map template variables to contact fields.
  5. If Text-based: write your custom message text and optionally add media.
  6. Select recipients — choose from: Segment, Contact Groups (multi-select), or Contact Labels (multi-select).
  7. Set schedule: Send Immediately or pick a date and time.
  8. Optionally set a Message Interval to rate-limit delivery (e.g. 1 message per second).
  9. Review and launch.
💡Use Segments for the most precise audience targeting — you can build complex filter rules per segment.
⚠️Only contacts with WhatsApp Opt-out set to false will receive messages.

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