What is WBMSG?

WBMSG is a WhatsApp-first CRM designed for small and medium businesses that use WhatsApp to communicate with customers. It connects to your official WhatsApp Business Account via the Meta Business API, giving your whole team access to a single shared inbox.

Multiple agents can handle conversations simultaneously, so no customer message gets missed and no two agents reply to the same thread.

Key Features

1. Shared team inbox — all WhatsApp conversations in one place
2. Contact & deal management — track leads and pipelines
3. Broadcast campaigns — send approved template messages to segments
4. Automation flows — trigger message sequences based on events
5. AI smart replies — context-aware reply suggestions
6. Analytics — conversation and campaign performance metrics
7. Trust score — contact engagement and quality indicator

Plans & Pricing

All plans include a 14-day free trial with no credit card required.

1. Starter — $12/month · 3 agents · 1,000 contacts
2. Growth — $36/month · 10 agents · 10,000 contacts
3. Scale — $96/month · Unlimited agents · 100,000 contacts