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Templates
Create, manage, and analyse WhatsApp Message Templates — the pre-approved formats required for outbound messaging.
6 articles
What Are WhatsApp Templates?
Understand why Meta requires pre-approved templates and how they enable outbound messaging.
Template Library
Browse and add Meta's pre-built templates to your account without starting from scratch.
Creating a Message Template
Step-by-step guide to building a WhatsApp template in WBMSG and submitting it to Meta for approval.
Using Variables in Templates
Personalise templates with dynamic placeholders that are replaced with real contact data when messages are sent.
Syncing Templates with Meta
Keep your template statuses up to date and know what to do when templates are approved or rejected.
Template Analytics
See delivery and read metrics for each template to understand which ones perform best.