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Settings
Configure your workspace, team, integrations, and billing.
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Members & Teams
Invite team members, manage roles, and organize agents into teams.
Roles & Permissions
View and edit what each role can access and do in WBMSG.
WhatsApp Account Settings
View your connected WhatsApp Business Account and manage the connection.
Contact Settings
Custom fields, lead statuses, and auto-assignment rules for contacts.
Labels
Create and manage Contact Labels and Inbox Labels.
Canned Responses
Create shortcut responses your team can insert with a single keystroke.
Media Library
Store and reuse images, videos, documents, and audio across your workspace.
Notification Settings
Control which events trigger alerts and how you receive them.
Webhook Actions
Send HTTP POST payloads to external URLs when events occur in WBMSG.
Vendor & API Settings
Configure bot timeouts, API tokens, webhook retries, and rate limits.
Billing & Subscription
View your current plan, usage, invoices, and manage your subscription.
Branding Settings
Customize your workspace logo, colors, and font.
AI Settings
Configure the AI chatbot's behavior, personality, and context window.
Account Details
Read-only information about your organization's account.