Message Gaps (Failed Deliveries)

The Message Gaps tab shows messages that were received by WhatsApp but failed to appear in your WBMSG inbox.

Failure Types

Queued but worker failed (shown in yellow) — the message arrived in the queue but the processing worker encountered an error.

Never queued — shown in red — the message never reached the inbox queue at all.

Filters

From Date and To Date — narrow the gaps list to a specific time range.

Table Columns

Checkbox — select one or more rows for bulk actions.

From Phone — the phone number the message was sent from.

Message Preview — a truncated preview of the message content.

Content Type — the type of content in the message.

Queued Status — whether the message was queued or never reached the queue.

Received Timestamp — when WhatsApp received the message.

Re-queue Button — re-process this individual message.

Re-queuing Messages

Re-queue individual — click the Re-queue button on a single row.

Bulk Re-queue — select multiple rows using the checkboxes, then click Bulk Re-queue.

Re-queue All — processes up to 500 messages at once regardless of selection.

After re-queuing, a success toast notification shows how many messages were re-queued.