Conversation Labels

Labels let you categorise conversations — for example 'Urgent', 'Sales', or 'Support'. They appear as badges in the conversation list and can be used to filter the inbox.

Applying a Label

1. Open a conversation and click the label dropdown in the Conversation Header
2. Search existing labels or type a new name
3. If the typed name does not match any existing label, an option to create it appears inline
4. Select or create the label to apply it
5. Use the clear button to remove the label

Filtering and Managing Labels

1. Filter the conversation list by label using the label filter above the list
2. Manage all labels (create, rename, delete) in Settings > Labels